Details
November 6, 2025
9:00AM - 10:00AM
Innovation & Technology Webinar - Leveraging Technology to Enhance Staff and Guest Experiences
Virtual
If you are having trouble registering, please email michele@ohla.org.
Additional Event Details -
| Event Description |
In today’s hospitality landscape, technology has become the cornerstone of operational excellence and guest satisfaction. From addressing ongoing labor shortages to delivering seamless guest journeys, the right tech strategy can redefine how hotels operate and compete.
Join us for an insightful webinar designed specifically for hotel owners, general managers, and IT leaders within the OHLA community. We’ll explore how strategic technology implementation can:
- Solve labor challenges through automation, smart integrations, and workflow optimization.
- Enhance guest experiences by unifying data across property systems to deliver personalization and convenience.
- Strengthen your brand reputation with a reliable, secure, and scalable tech infrastructure that supports long-term growth.
This session will also feature real-world examples — including how a property successfully transitioned from a flagged brand to an independent operation within 24 hours — demonstrating how coordinated technology and process can deliver measurable business impact.
Whether you’re rethinking your property’s tech stack or preparing for your next upgrade cycle, this session will provide practical insights and strategies to help you lead with innovation.
Target Audience
- Hotel owners & operators
- IT Managers
- Hospitality leaders are interested in improving operational performance and guest satisfaction through technology
| Your Expert Hosts |
|
Ketan Pema, CISM, PMP OHLA Innovation & Technology Committee Chair |
| Agenda |
9:00AM - 10:00AM
Please sign on at least 5 minutes early as we will begin promptly.
| Registration |
Complimentary Event
The link will be sent to attendees 24 hours prior to the event's start time.
| Recommended Attire |
Business Casual; relating to or denoting a style of clothing that is less formal than traditional business wear, but is still intended to give a professional and businesslike impression.
| Cancellation Policy |
N/A
Interested in sponsoring an event like this one? Contact OHLA at info@ohla.org.
