Member Job Bank

Below are the current job listings from OHLA Members. If you are an OHLA member and would like to add a listing - CLICK HERE for the listing form.

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Manager of Guest & Reservation Services

Miami University- The Marcum Hotel & Conference Center

The Marcum Hotel & Conference Center

This position is responsible for all aspects of the front office and front desk operations at the Marcum Hotel and Conference Center. Duties include supervision and training of front desk staff, management of guest room reservations, customer service, and providing assistance to other conference center departments. Provides systems support for the front desk reservations system (INNfinity), and provides secondary support, in conjunction with departmental and university technical staff, for the Event Management System (EMS). As part of the sales staff, this position books events with existing customers (inside sales) and, as required, works with the Conference and Event Planners to coordinate event details. Ensures that contracts, function sheets, requisitions, and other documents are typed, distributed, and filed accurately. This position reports to the Director of the Marcum Hotel. Duties/Physical Demands: Serves as system administrator for the hotel property management system (Oracle Opera) and all other systems related to reservations such as online travel agents, phones and credit card processing. - Manages hotel room inventory to maximize revenue and hotel occupancy. Forecasts future business to plan for procurement of supplies and efficient scheduling of labor. - Manages, hires, trains front desk attendants to ensure the highest level of customer service and guest confidentiality/security. Plans and implements SOP’s for efficient and professional operations. - Monitors all business procedures for hotel operations to ensure accurate transactions for each day’s business, timely collection of receivables, timely payment of payables and balanced ledgers. - Reviews and responds to guest comments in writing and online. Resolves guest complaints quickly and in a professional manner. Communicates effectively with members of the University community and general public. - Provides supervision to all parts of hotel operations as required. Minimum Qualifications: Bachelor's Degree in the area of management, business, hospitality, or related field, or a minimum of 5 years of work and supervisory experience in the hospitality industry is required. Equivalent combination of education and experience is acceptable. - This position requires the ability to plan, organize, and direct others, and to work harmoniously with a diverse group of individuals, including both clients and staff. - The position requires effective communication skills, both written and verbal, and proven management experience, including scheduling, directing, and counseling staff. - Customer service skills are critical, including the ability to effectively handle a wide range of guest requests. This position requires a high level of professionalism, problem-solving and self-motivation. - Valid driver's license required and ability/willingness to transport guests and make deliveries as needed (15 passenger van). Work Hours/Schedule: The work schedule for this position will include evenings and weekends. Duration: 12 month Temporary: No Benefit Eligible: Yes Required Documents: Cover Letter, List of Three References, Resume Advertised Pay Range Minimum: 40000 Advertised Pay Range Maximum: 50000 Application Types Accepted: Unclassified Criminal Background Check Required: Yes Post Offer, Pre-Employment Physical Examination: No

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Multiple Open Positions

Hilton Columbus at Easton

3900 Chagrin Drive, Columbus, OH 43219

See the Multiple Openings in various Departments at the website below

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Express Meeting Manager

SMG/Greater Columbus Convention Center

400 N High Street, Columbus, OH 43215

This position is responsible for selling and servicing all aspects of designated events, from inquiry through contracting, catering, room sets, audio visual and other requirements. Serves as primary contact for client and all internal departments. Position requires irregular hours. Please visit to apply.

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Director of Sales

Columbus Hospitality Management

Courtyard Marriott Columbus/ OSU

The Courtyard Marriott Columbus OSU is currently seeking an experienced Director to Sales to join our Sales Team. Director of Sales is responsible for developing and implementing the total sales and marketing efforts for the hotel, to include securing new accounts, maintaining existing accounts, supervising activities of sales and catering personnel, and executing sales and marketing strategies to maximize the profitability while maintaining customer satisfaction. Hotel sales experience is required. PRIMARY RESPONSIBLITIES: Directs the activities of the sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of sales/revenues Collaborates with General Manager in weekly revenue management meetings Develops and maintains relationships with key clients in order to produce group and volume business, to include room sales, food & beverage sales, and catering/banquet services Develops and manages the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan and to accurately report variances/projections to management Coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients Develops hotel-level tactical sales plans to support overall system-wide sales plans/strategies and programs Develops and maintains good relationships with officials and representatives of local and community groups and companies, and attends out-of-town conventions to generate convention and group business Assists the General Manager in the development and update of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company Hires, trains, and provides career development for all sales personnel; conducts performance evaluations and provides feedback to employees Complete all monthly sales recap reports Other duties as assigned and required. TRAVEL: Local and regional travel is required resulting in overnight trips. This position requires the successful candidate to have a valid Ohio Driver’s license. The successful candidate would have to provide proof that s/he has a valid driver’s license upon being hired. Our compensation package includes a competitive salary (commensurate with experience and skills), medical, dental, vision, STD/LTD, Life, 401k with match, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. The Courtyard Marriott Columbus OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment. Required Skills: Strong selling & negotiations skills. Enjoy working in a team environment. Strong computer skills. Ability to work flexible schedule when needed. Great communication skills. Required Experience; 3 years plus hotel sales management experience required. Apply Please apply at :

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Sales Manager

Columbus Hospitality Management

Roberts Centre, Wilmington, OH

The Roberts Conference Centre located in Wilmington Ohio is currently seeking an experienced Sales Manager to Join our Sales team. The Sales Manager is responsible for the generation of group/event business, maximizing profits, and revenue for the entire Roberts complex. Hotel Sales Experience is required. PRIMARY RESPONSIBILITIES: Responsible for achieving established revenue goals. Accurately completes monthly sales reports, monthly pace reports. Responsible for the generation and completion of quarterly action plans. Responsible for targeted sales strategies for individual market segments appointed them, direct sales, client entertainment, outside sales calls, prospecting, inquiries, site tours, group ticket sales, etc… Ensure that all event agreements are done in compliance with standard operating procedures and/or via discussions with Director of Sales/General Manager. Ensure that all data is recorded accurately in Delphi system such as lost business, cancellations, BEO’s, contracts, sales call activities, etc… Responsible to work within the budgetary guidelines of all F&B menus and pricing structure and/or review with Director of Sales or General Manager for pricing that falls outside of those guidelines. Stay’s focused on all sales goals & objectives to ensure that the sales efforts are producing the annual sales revenues. Ensure that client is greeted at arrival. Assist with event billing and invoicing when requested. Provides input as needed for marketing ideas; provides back up support for assistant managers. Other duties as assigned. Our compensation package includes a competitive salary(commensurate with experience and skills), medical, dental, vision, STD/LTD, Life, 401k with match, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. The Roberts Centre is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment. Required Skills : Excellent Communication skills, both written and verbal. Excellent Guest Service Skills. Excellent follow up and attention to detail skills required. Passion and excitement for the hospitality/service industry. Superb Sales and Marketing Skills. Required Experience: 2 year college degree or equivalent in marketing or related area of study. Minimum (2) years experience in hotel sales or equivalent position. Apply Please apply at:

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Rooms Division Director

Kalahari Resort - Sandusky

Sandusky, OH

The Rooms Division Director will oversee operation of the Front Office, Housekeeping, and Maintenance Departments and work closely with the General Manager on special projects and assignments. Responsible for the management, evaluation, and performance of all Rooms Division functions, including Front Office, Housekeeping, Laundry, Maintenance, Concierge, PBX and Bell Staff/Shuttle/Valet Service. The Rooms Division Director is responsible to maximize guest service scores and opportunities within the Division. QUALIFICATION STANDARDS/ EDUCATION / REQUIREMENTS: * Four-year college degree in hospitality, business management, or related field preferred. * 5 years of progressive hotel/resort experience in full-service properties in excess of 500 rooms preferred. * Previous Rooms Division experience in Housekeeping or Front Desk preferred. * Have a broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort. * Must be able to work and be flexible with all shifts, weekends, and holidays. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Submit resume and cover letter to Nick Hovde

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Complex BT Sales Manager

Hilton Columbus at Easton

2900 Chagrin Dr, Columbus, OH 43219

Jobdescription We are searching for an experienced hotel business transient sales manager to join our team to maximize the three Easton Hotels' profitability by developing and managing the corporate transient segment. This is a great opportunity to join a dynamic hotel management company. You will solicit the travel arrangements of local, out of town companies, and travel agencies, email, sales calls and agency presentations to secure their commitment and encourage their employees to stay with the Easton Hotels. Duties will be split 25% Courtyard, 25% Residence and 50% Hilton Easton.

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Associations Sales Manager

Embassy Suites Columbus-Dublin

The Sales Manager will be responsible for effectively soliciting, negotiating and confirming group and individual corporate/leisure bookings in order to meet budgeted revenue goals. The Sales Manager will promote and sell to varied market segments through direct telephone and in-person sales calls and through participation in tradeshows and networking events. This position requires a 'hunter' mentality, with strong capability to expand and grow existing accounts while driving new business to the property. As an integral member of the hotel's leadership team, the Sales Manager will be expected to support other areas of the operation, when needed. Therefore, a team-oriented, 'all hands on deck' mentality is a necessity for success in this role.

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Outside Payroll Sales Specialist

Heartland Payment Systems

Do you love the idea of an organization that views the sales profession as the purest embodiment of the entrepreneurial spirit? If so, then you definitely want to learn more about why Heartland was named the #1 Company to Sell For by Selling Power magazine. Entrepreneurs Respectfully Serving Entrepreneurs. Those four words represent more than Heartland’s credo - they represent the culture of our organization, the value we place on sales professionals and the business owners they serve, and the unchanging principles at the very foundation of our company. The entrepreneurial spirit is at the core of Heartland’s opportunity. Sales professionals are offered a unique entrepreneur experience - the freedom to work from home, supported by bestin-class training, resources, and tools. An uncapped and unchanging compensation plan that compensates each sales professional for the value they create for other entrepreneurs. And a suite of business services and products that are a perfect fit for almost every business in America. And just like entrepreneurs, Heartland sales professionals are compensated in a variety of ways. Weekly bonuses - 12-month upfront payments - take care of short-term financial considerations while monthly residual payments from every active portfolio account builds longterm, passive wealth. Once a Heartland sales professional becomes vested - a process that typically takes less than 18 months - that portfolio is fully owned by the sales professional to either cash out or continue earning residuals from clients who remain with Heartland. Heartland was founded on a belief that transparency and honesty are the only right ways to do business. It’s a large part of the reason that we’re the officially endorsed provider of 200+ national and state business associations, and it’s why we pay our sales professionals to keep the accounts they sell…even if they move on to another opportunity. In fact, Heartland founded the Sales Professional Bill of Rights (and the Merchant Bill of Rights) to encourage other organizations to do the same. Why do sales professionals choose to sell for Heartland? 12-month uncapped upfront bonuses paid weekly Monthly uncapped residual payments Comprehensive training program, including dedicated trainers and local managers Our proprietary sales enablement tool, atlas, for prospecting, sales presentations, financial analysis, custom pricing, and paperless contract pricing A culture that promotes integrity, transparency, and excellence Opportunities to advance into leadership, either through management or personal mastery What does selling at Heartland look like? • Prospecting through atlas based on location, key industries, and cross-channel referrals Consultative sales approach designed to uncover and address business needs Value-based selling with analysis, pricing, and contracts handled on-the-spot Opportunities to add additional compensation by selling/referring other products and services Ongoing communication and coaching from local manager Continuous education and development from Sales Training and Technology teams Who is the most successful selling at Heartland? Proven track record of generating new business and building referral pipeline Highly competitive and professional with commitment to integrity and transparency Familiarity with solution-based or consultative sales Short-cycle sales and/or familiarity with restaurant/retail/hospitality industries What do Heartland sales professionals receive? • Uncapped compensation plan with weekly bonuses and monthly residuals Stock options and incentive programs for top performers Access to full insurance benefits (medical/dental/vision) 401(k) retirement plan with company match • Voluntary coverage for life, AD&D, disability

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