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Below are the current job listings from OHLA Members. If you are an OHLA member and would like to add a listing - CLICK HERE for the listing form.


11/17/2017

Conference and Event Planning Manager

Columbus Hospitality Management

Nationwide Hotel and Conference Center

Nationwide Hotel and Conference Center is searching for a Senior Conference and Events Planning Manager to work at our Sophisticated Events Campus. This person will execute and manage assigned meeting and event groups (once contracted), while maximizing revenues and guest satisfaction. This includes working cooperatively with all related Operations Teams to ensure the highest level of service. In addition this person will manage the Planning Office to ensure that all of the dots are connected for each of the events that the Planning Managers are servicing. Essential Functions: Fantastic customer service ethic, embracing the Nationwide Hotel and Conference Center mission statement with high emphasis on exceeding Clients’ expectations at all times and always providing authentic hospitality to each and every Guest. Supervises planning department, delegates and assigns duties and responsibilities to planners to ensure the accurate and timely flow of information, superior levels of performance and dependable and friendly service to external and internal clients. Periodically inspects individual’s work and work areas, and conducts performance reviews for all planning personnel. Supervises the planning and coordination of meetings and events, and guest room related activities (related to assigned group), to ensure the obligations by the hotel and client are met with satisfaction. Act as liaison between Sales and the Operations Team by disseminating appropriate information as it relates to the meeting and/or event. Infuses creativity and enthusiasm to bring energy to our IACC accredited Conference Center environment with the goal of providing a unique meeting experience for our guests. Mentors planning managers to uphold these standards. Knowledgeable of all IACC standards and communicates to planners any updates or changes that may affect Nationwide Hotel and Conference Center. Manage and monitor room blocks according to contract specifications to include, room block cut-off dates, review room pick-up, and attrition. Maintain strong client relations and ensure that meeting/event specifications are communicated and executed for a successful meeting experience. Organize and conduct pre/post meetings with assigned groups. Effectively upsell throughout the pre-meeting/event and event phase, to include: food and beverage, amenities, audiovisual and special request services. Responsible for setting up master bill routing in and ensuring each guest in system as a package (price) attached to the booking. After completion of each assigned meeting, review master group folios and proforma at the end of each meeting for accuracy. Ability to multi-task multiple meetings/and or events simultaneously and at different planning stages. Identifies operational challenges/and or opportunities related to meeting and/or event and develops seamless solutions. Is responsible for conducting planning program meeting, along with Planning Managers. Is responsible for conducting monthly one on ones with planning managers and associates. Participate in site tours with contracted clients as well as potential clients Participating in Nationwide Hotel and Conference Center’s Manager on Duty Program Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO after 90 days, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. Background check required. Please send resume with salary requirements.Nationwide Hotel and Conference Center is searching for a Senior Conference and Events Planning Manager to work at our Sophisticated Events Campus. This person will execute and manage assigned meeting and event groups (once contracted), while maximizing revenues and guest satisfaction. This includes working cooperatively with all related Operations Teams to ensure the highest level of service. In addition this person will manage the Planning Office to ensure that all of the dots are connected for each of the events that the Planning Managers are servicing. Essential Functions: Fantastic customer service ethic, embracing the Nationwide Hotel and Conference Center mission statement with high emphasis on exceeding Clients’ expectations at all times and always providing authentic hospitality to each and every Guest. Supervises planning department, delegates and assigns duties and responsibilities to planners to ensure the accurate and timely flow of information, superior levels of performance and dependable and friendly service to external and internal clients. Periodically inspects individual’s work and work areas, and conducts performance reviews for all planning personnel. Supervises the planning and coordination of meetings and events, and guest room related activities (related to assigned group), to ensure the obligations by the hotel and client are met with satisfaction. Act as liaison between Sales and the Operations Team by disseminating appropriate information as it relates to the meeting and/or event. Infuses creativity and enthusiasm to bring energy to our IACC accredited Conference Center environment with the goal of providing a unique meeting experience for our guests. Mentors planning managers to uphold these standards. Knowledgeable of all IACC standards and communicates to planners any updates or changes that may affect Nationwide Hotel and Conference Center. Manage and monitor room blocks according to contract specifications to include, room block cut-off dates, review room pick-up, and attrition. Maintain strong client relations and ensure that meeting/event specifications are communicated and executed for a successful meeting experience. Organize and conduct pre/post meetings with assigned groups. Effectively upsell throughout the pre-meeting/event and event phase, to include: food and beverage, amenities, audiovisual and special request services. Responsible for setting up master bill routing in and ensuring each guest in system as a package (price) attached to the booking. After completion of each assigned meeting, review master group folios and proforma at the end of each meeting for accuracy. Ability to multi-task multiple meetings/and or events simultaneously and at different planning stages. Identifies operational challenges/and or opportunities related to meeting and/or event and develops seamless solutions. Is responsible for conducting planning program meeting, along with Planning Managers. Is responsible for conducting monthly one on ones with planning managers and associates. Participate in site tours with contracted clients as well as potential clients Participating in Nationwide Hotel and Conference Center’s Manager on Duty Program Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO after 90 days, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. Background check required. Please send resume with salary requirements.

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11/17/2017

Accounting and Human Resources Specialist

Columbus Hospitality Management

Jobdescription Job Summary: The Accounting/HR Specialist is responsible for all finance activities related to budgeting, forecasting, profit and loss reporting and balancing ledgers for operating and balance sheet accounts. In addition, the Accounting/HR Specialist completes all accounting activities related to income auditing, cashiering, accounts payable processing, accounts receivable collection, tax compliance, payroll and month end processing to ensure financial controls, accurate reporting and hotel profitability. The Accounting/HR Specialist will ensure the property is compliant with all required training and documentation for the property and its personnel. The Accounting/HR Specialist will focus on recruiting and retention activities for the property, including, but not limited to, facilitating orientation, retention initiatives, and planning and executing team meetings. Essential Functions: Accounting Providing direction and training to hotel operational team in areas related to finance, financial reports, internal controls, labor management, payroll, etc. Providing direction to the night audit team to ensure proper revenue reporting. Reviewing ledger details daily for guest, city and deposit ledgers to validate proper payment and revenue postings. Processing timely and accurate bi-weekly payroll, including time edits, tip declaration, gratuity distributions and incentive disbursements in compliance with state and federal labor laws. Reconciling cash and credit card deposits. Preparing assumptions and goals for controllable expenses, labor expenses by position and all revenue departments (except room revenue). Maintaining checkbook accounting system for all departments to determine purchase approvals and manage spending limits. Reviewing general ledger details bi-monthly for operating and balance sheet accounts for accuracy. Completing month end close to include ensuring that adjusted journal entries and accruals are posted by the fifth of the month and reviewing preliminary P & Ls for additional adjusting entries to ensure financial results are available by the sixth of the month. Managing hotel’s capital expense budget and reconciling expenditure. Human Resources Serve as point of contact for all payroll/benefits inquiries. Ensure property is compliant with all Columbus Hospitality Management guidelines and all federal, state, and local laws. Process background checks. Perform other related duties as assigned by management. Assist with recruitment, hiring, on-boarding, and orientation. Responsible for retention initiatives. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Requires good communication skills, both verbal and written. Must be able to sit, stand and walk for long periods of time. Must be able to lift up to 25 lbs. occasionally. Travel Local and Regional travel is potentially required resulting in overnight trips. This position requires the successful candidate to have a valid Ohio Driver’s License. The successful candidate would have to provide proof that s/he has a valid driver’s license upon being hired. Qualifications, Education, Experience, Skills, and Abilities: A minimum of 2 years of experience as a Hotel Accounting Manager (or similar) at a property of like size and quality with a background that includes forecasting and/or budgeting. Accounting Degree preferred. Experience with budgeting, forecasting, profit and loss reporting and balancing ledgers for operating and balance sheet accounts. Aptitude for performing numerical analysis of data and formulating conclusions and/or solutions. Ability to use logic to define a problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations. Ability to clearly and concisely present technical subjects. Must possess effective communication and listening skills, excellent speaking, reading and writing skills. Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Strong computer skills (Microsoft Office and Excel skills).

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11/17/2017

Gallery Host

Columbus Hospitality Management

Hyatt Place Columbus

Jobdescription Hyatt Place Columbus/OSU is managed by Columbus Hospitality Management ,recently voted within the Top 40 “Wonderful Workplaces for Young Professionals” in Columbus by The Columbus Young Professionals Club and HRACO, which supports all professionals in the training and development of their craft. Looking to nurture your skills in the Hospitality/Service Industry? The Columbus Hospitality Teams will take you there and then some! Our Vision & Values: We’re a hands-on company rooted in our President’s personal values of integrity, passion, community, forward thinking and motivation. We provide genuine hospitality stemming from Midwest values, because every day is an opportunity to make a difference in our guests’ lives. Our compensation package includes an $10.25 hourly wage, medical, dental, Life, 401k with match, vacation, PTO after 90 days, dining and travel discounts, exclusive offers from our business partners, and discount programs for selected cell phone providers. New hires in this position will receive $250 sign on bonus: o Applicant must not have been employed by CHM previously in the past 12 months or worked at a Columbus Hospitality Management property through a temp agency or related program in the past 12 months. o $125 paid after 30 days of successful employment. o $125 paid after 90 days of successful employment. o All bonuses contingent upon perfect attendance and adherence to company policy. The Gallery Host is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms. Candidates must be a minimum of 18 years of age and be available to work weekends. PRIMARY RESPONSIBILITIES: Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc. Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities. Answer hotel telephones courteously and efficiently following Hyatt Place standards. Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system. Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques. Maintains a clean, organized environment for guests by clearing tables during service. Follow Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment. Required Skills & Experience: High school diploma or equivalent required. Requires strong command of the English language to include speaking, reading and writing. Ability to learn quickly and work in fast paced position with constant guest interaction. Must be able to multi-task. Ability to lift, pull, and push moderate weight (minimum of 20 lbs). Must possess basic computer skills, i.e. Word, Excel, etc. Customer service experience is required, preferably in a hotel or related field. Clean driving record and valid driver’s license preferred.

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10/02/2017

Barista Full-Time

Hilton Columbus at Easton

3900 Chagrin Drive, Columbus, OH 43219

Job description Responsible for setting up and maintaining Herb N' Kitchen grab n'go area, providing outstanding cutomer service transacting sales in accordance with Hilton Columbus standards. Apply online at http://www.hiltoncolumbus.com/Careers.aspx

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09/19/2017

Manager of Guest & Reservation Services

Miami University- The Marcum Hotel & Conference Center

The Marcum Hotel & Conference Center

This position is responsible for all aspects of the front office and front desk operations at the Marcum Hotel and Conference Center. Duties include supervision and training of front desk staff, management of guest room reservations, customer service, and providing assistance to other conference center departments. Provides systems support for the front desk reservations system (INNfinity), and provides secondary support, in conjunction with departmental and university technical staff, for the Event Management System (EMS). As part of the sales staff, this position books events with existing customers (inside sales) and, as required, works with the Conference and Event Planners to coordinate event details. Ensures that contracts, function sheets, requisitions, and other documents are typed, distributed, and filed accurately. This position reports to the Director of the Marcum Hotel. Duties/Physical Demands: Serves as system administrator for the hotel property management system (Oracle Opera) and all other systems related to reservations such as online travel agents, phones and credit card processing. - Manages hotel room inventory to maximize revenue and hotel occupancy. Forecasts future business to plan for procurement of supplies and efficient scheduling of labor. - Manages, hires, trains front desk attendants to ensure the highest level of customer service and guest confidentiality/security. Plans and implements SOP’s for efficient and professional operations. - Monitors all business procedures for hotel operations to ensure accurate transactions for each day’s business, timely collection of receivables, timely payment of payables and balanced ledgers. - Reviews and responds to guest comments in writing and online. Resolves guest complaints quickly and in a professional manner. Communicates effectively with members of the University community and general public. - Provides supervision to all parts of hotel operations as required. Minimum Qualifications: Bachelor's Degree in the area of management, business, hospitality, or related field, or a minimum of 5 years of work and supervisory experience in the hospitality industry is required. Equivalent combination of education and experience is acceptable. - This position requires the ability to plan, organize, and direct others, and to work harmoniously with a diverse group of individuals, including both clients and staff. - The position requires effective communication skills, both written and verbal, and proven management experience, including scheduling, directing, and counseling staff. - Customer service skills are critical, including the ability to effectively handle a wide range of guest requests. This position requires a high level of professionalism, problem-solving and self-motivation. - Valid driver's license required and ability/willingness to transport guests and make deliveries as needed (15 passenger van). Work Hours/Schedule: The work schedule for this position will include evenings and weekends. Duration: 12 month Temporary: No Benefit Eligible: Yes Required Documents: Cover Letter, List of Three References, Resume Advertised Pay Range Minimum: 40000 Advertised Pay Range Maximum: 50000 Application Types Accepted: Unclassified Criminal Background Check Required: Yes Post Offer, Pre-Employment Physical Examination: No

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09/13/2017

Multiple Open Positions

Hilton Columbus at Easton

3900 Chagrin Drive, Columbus, OH 43219

See the Multiple Openings in various Departments at the website below

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09/07/2017

Express Meeting Manager

SMG/Greater Columbus Convention Center

400 N High Street, Columbus, OH 43215

This position is responsible for selling and servicing all aspects of designated events, from inquiry through contracting, catering, room sets, audio visual and other requirements. Serves as primary contact for client and all internal departments. Position requires irregular hours. Please visit www.columbusconventions.com to apply.

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08/30/2017

Director of Sales

Columbus Hospitality Management

Courtyard Marriott Columbus/ OSU

The Courtyard Marriott Columbus OSU is currently seeking an experienced Director to Sales to join our Sales Team. Director of Sales is responsible for developing and implementing the total sales and marketing efforts for the hotel, to include securing new accounts, maintaining existing accounts, supervising activities of sales and catering personnel, and executing sales and marketing strategies to maximize the profitability while maintaining customer satisfaction. Hotel sales experience is required. PRIMARY RESPONSIBLITIES: Directs the activities of the sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of sales/revenues Collaborates with General Manager in weekly revenue management meetings Develops and maintains relationships with key clients in order to produce group and volume business, to include room sales, food & beverage sales, and catering/banquet services Develops and manages the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan and to accurately report variances/projections to management Coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients Develops hotel-level tactical sales plans to support overall system-wide sales plans/strategies and programs Develops and maintains good relationships with officials and representatives of local and community groups and companies, and attends out-of-town conventions to generate convention and group business Assists the General Manager in the development and update of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company Hires, trains, and provides career development for all sales personnel; conducts performance evaluations and provides feedback to employees Complete all monthly sales recap reports Other duties as assigned and required. TRAVEL: Local and regional travel is required resulting in overnight trips. This position requires the successful candidate to have a valid Ohio Driver’s license. The successful candidate would have to provide proof that s/he has a valid driver’s license upon being hired. Our compensation package includes a competitive salary (commensurate with experience and skills), medical, dental, vision, STD/LTD, Life, 401k with match, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. The Courtyard Marriott Columbus OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment. Required Skills: Strong selling & negotiations skills. Enjoy working in a team environment. Strong computer skills. Ability to work flexible schedule when needed. Great communication skills. Required Experience; 3 years plus hotel sales management experience required. Apply Please apply at : https://courtyardmarriottchm.careerplug.com/j/05vlhi

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08/30/2017

Sales Manager

Columbus Hospitality Management

Roberts Centre, Wilmington, OH

The Roberts Conference Centre located in Wilmington Ohio is currently seeking an experienced Sales Manager to Join our Sales team. The Sales Manager is responsible for the generation of group/event business, maximizing profits, and revenue for the entire Roberts complex. Hotel Sales Experience is required. PRIMARY RESPONSIBILITIES: Responsible for achieving established revenue goals. Accurately completes monthly sales reports, monthly pace reports. Responsible for the generation and completion of quarterly action plans. Responsible for targeted sales strategies for individual market segments appointed them, direct sales, client entertainment, outside sales calls, prospecting, inquiries, site tours, group ticket sales, etc… Ensure that all event agreements are done in compliance with standard operating procedures and/or via discussions with Director of Sales/General Manager. Ensure that all data is recorded accurately in Delphi system such as lost business, cancellations, BEO’s, contracts, sales call activities, etc… Responsible to work within the budgetary guidelines of all F&B menus and pricing structure and/or review with Director of Sales or General Manager for pricing that falls outside of those guidelines. Stay’s focused on all sales goals & objectives to ensure that the sales efforts are producing the annual sales revenues. Ensure that client is greeted at arrival. Assist with event billing and invoicing when requested. Provides input as needed for marketing ideas; provides back up support for assistant managers. Other duties as assigned. Our compensation package includes a competitive salary(commensurate with experience and skills), medical, dental, vision, STD/LTD, Life, 401k with match, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. The Roberts Centre is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment. Required Skills : Excellent Communication skills, both written and verbal. Excellent Guest Service Skills. Excellent follow up and attention to detail skills required. Passion and excitement for the hospitality/service industry. Superb Sales and Marketing Skills. Required Experience: 2 year college degree or equivalent in marketing or related area of study. Minimum (2) years experience in hotel sales or equivalent position. Apply Please apply at: https://robertsconferencecenter.careerplug.com/j/05vw2i

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08/28/2017

Rooms Division Director

Kalahari Resort - Sandusky

Sandusky, OH

The Rooms Division Director will oversee operation of the Front Office, Housekeeping, and Maintenance Departments and work closely with the General Manager on special projects and assignments. Responsible for the management, evaluation, and performance of all Rooms Division functions, including Front Office, Housekeeping, Laundry, Maintenance, Concierge, PBX and Bell Staff/Shuttle/Valet Service. The Rooms Division Director is responsible to maximize guest service scores and opportunities within the Division. QUALIFICATION STANDARDS/ EDUCATION / REQUIREMENTS: * Four-year college degree in hospitality, business management, or related field preferred. * 5 years of progressive hotel/resort experience in full-service properties in excess of 500 rooms preferred. * Previous Rooms Division experience in Housekeeping or Front Desk preferred. * Have a broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort. * Must be able to work and be flexible with all shifts, weekends, and holidays. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Submit resume and cover letter to Nick Hovde

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