Details
 

03/03/2017

Guest Service Agent

Hilton Akron/Fairlawn

Greet guests warmly, register and select room assignment, collect payment, assist with wake up call, dinner reservations, directions, etc. Answer telephones, communicate with other departments in the hotel to ensure great guest service. Check guest out of room and provide detailed invoice, offer assistance and a fond farewell. Shifts are generally 7:00am-3:00pm and 3:00pm-11:00pm. Skills/Requirements • Prior customer service required. Prior computer and register experience helpful. • Ability to resolve problems professionally • Ability to multi-task; manage in person contact and incoming phone calls • Genuine enjoyment in helping others • Excellent verbal and nonverbal skills; smile • Must be available weekends and holidays

Apply online at: https://workforcenow.adp.com/jobs/apply/posting.html?client=RDAMGMT&ccId=19000101_000001&type=MP&lang=en_US#

05/01/2017

Katie Rooney

3308675000 x6664

krooney@rdamanagement.com

 

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